Tenant Testimonials

Everybody who stays at an apartment managed by Housing Japan expects the highest-level of customer care, and to make sure we are living up to that expectation we ask guests to provide feedback from time-to-time. The below is a sample of recent reviews that people have been kind enough to share with us.


The team at Housing Japan is the best! They are very responsive and have the friendliest staff. I highly recommend any of the properties under their management. This place in particular is in a great location and decorated to make anyone feel at home. You cannot go wrong choosing this apartment.

Carl. B, Business Trip
Stayed at a luxury apartment in Shibuya


The location is very quiet, five minutes away from 2 convenience stores as well as a handful of restaurants. Also, the place itself is very accessible from both Tokyo Metro and JR stations. Highly recommended for solo travelers and/or extended business trips. Our contact was also very hands-on and went to meet us in person when there were issues.

Luigi. S, Business Trip
Stayed at an apartment close to the Imperial Palace, in Chiyoda ward.


This is an excellent apartment. It was brand new when I moved in. There is more space and more light than the photos show. The polished concrete walls also look better. The kitchen is fully equipped, although there is a scarcity of bench space for cooking. The bathroom is spacious by Japanese standards, and the brand new shower room was very tidy and functional. The location is conveniently close to the noise and colour of Harajuku, yet being on a quiet residential street, is far enough away from its noise. There are cafes mere steps away, and a good supermarket within 10 minutes’ walk. The nearest subway is 10 minutes’ walk, and the JR Harajuku station is about 15 minutes away. The Housing Japan team checked me in in person, responded to requests quickly and were a pleasure to deal with.

Alex. K, Vacation Travel
Stayed at an apartment in Harajuku, just 3 mins walk from the famous Takeshita shopping street.


My stay was comfortable and pleasant. The apartment had the necessary amenities for my stay of 30 days, including a kitchen equipped with the basics, fridge, gas cooktop, washing machine. The view of the Shinjuku skyline is magnificent. The location is a little far from the train stations (10-15 mins on foot to the nearest station, and 25+ mins to Shinjuku station), but buses run past the building regularly. It is a fairly quiet neighbourhood. The apartment is very small by western standards, but it is definitely much larger than a typical Japanese hotel room. My height (6’2″) was a bit of a problem, as I banged my head on the tops of doorframes a few times. The service from the Housing Japan team was outstanding. Overall, a good apartment for the price and a pleasant experience.

Unamed, Personal Travel
Stayed at an apartment in Shinjuku, close to the busiest business and commercial district in Tokyo.

The first thing you’ll notice is the view! The view of the skyscraper district is excellent and the place is very tastefully decorated in a very western style. There is a balcony too which came as a pleasant surprise! Maybe I just missed reading that on the profile page? My girlfriend and I really enjoyed the kitchen and we made ample use of it cooking many Japanese style dishes. There are two decently sized grocery stores very close by. The bed was very comfy and decently sized. One of our only problems with the place was how bright it got every morning. We bought eye-masks which mitigated it though. Everything in the apartment worked as expected. The wifi was very fast and we had no problems getting connected. Great accommodations, great location!

Quinn.K, Vacation Trip
Stayed at an apartment overlooking the Shinjuku skyscraper district.

Me and my boyfriend stayed for 2 months in this apartment and we really enjoyed it! For Japanese standards it is very spacious and very central ! We often walked to shibuya which is 20 min walking distance. The host was also very quick in responding to all my questions . Only the pocket wifi is a little slow so you might want to get a second one if you need fast wifi . But our overall experience was great!

Camille.T, Vacation Travel
Stayed at an apartment in Shibuya district, close to the famous Omotesando avenue, Aoyama and the Shibuya scramble-crossing.

If you are interested in renting an apartment under a short-term, flexible contract, then please check here.

For long-term agreements of two years or more, please contact our Tokyo apartment team.