Housing Japan Co., Ltd. (“the Company”) has established the following policy regarding the solicitation of financial products.
- We strive to recommend appropriate financial products and services based on each customer’s knowledge of financial products, investment experience, investment objectives, financial circumstances, and other relevant factors.
- We strive to provide customers with appropriate explanations regarding the features, risks, and other important aspects of the financial products and services we offer, so that they may make informed investment decisions at their own discretion.
- We strive to provide accurate information and avoid any statements or representations that may mislead customers.
- When soliciting customers by telephone, in person, or through other means, we give due consideration to the time, place, and method of solicitation so as not to cause inconvenience or discomfort to our customers.
- We respect our customers’ privacy and are committed to protecting their personal information.
- To ensure appropriate solicitation practices, we strive to maintain an effective internal compliance framework, provide ongoing education and training to our officers and employees, and respond to customers in a prompt and appropriate manner.